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500 Old Country Road, Ste 105

Garden City, NY 11530

phone: 212-779-0800

fax: 212-779-0803

admin @ 1strun.com
 

High Speed Scanner Sales.
Kodak ScanCare Basic

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Kodak DCS : Customer Services and Support
KODAK Care Kit - Buy Kodak Service by the Box!
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Care Kit Registration Form
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KODAK Care Kits are available as Extended Warranties, Performance Plus (includes consumables), Maintenance Agreements, and Support Services.

Extended Warranties

  • May be purchased for 1, 2, or 3 years, from time of equipment installation
  • Provide telephone support
  • Offer KODAK Service & Support from 8 a.m. to 5 p.m., Monday through Friday, customer local time
  • Must be purchased within 90 days of the equipment purchase.

Coverage

Depending on the product, coverage includes either:

On-Site Service, which includes:

  • Travel, labor, and repair parts
  • Preferential response
  • Service by Kodak employed service representatives
  • Preventative maintenance on applicable products
  • Total service call protection

OR Advanced Unit Replacement, which provides:

  • Next-business-day delivery of an exchange unit.

Performance Plus

  • NEW!! Service offerings that deliver service, support, and consumables in one convenient purchase.

Maintenance Agreements

  • Provides 1 year of coverage that can be used to extend the coverage at the expiration of the new product warranty, extended warranty, or maintenance agreement.
  • Provide telephone support
  • Offer KODAK Service & Support from 8 a.m. to 5 p.m., Monday through Friday, customer local time
  • Must be purchased prior to the expiration of the new product warranty, extended warranty, or maintenance agreement.

Coverage

Depending on the product, coverage includes either:

On-Site Service, which includes:

  • Travel, labor, and repair parts
  • Preferential response
  • Service by Kodak employed service representatives
  • Preventative maintenance on applicable products
  • Total service call protection

OR Advanced Unit Replacement, which provides:

  • Next-business-day delivery of an exchange unit

    Support Services

  • To ensure that your new equipment is productive right from the start and will continue to offer optimal performance and cost control, Kodak has packaged some of our most popular services for your convenience. Support Services Care Kits are available as individual or bundled services that include services such as site readiness, power audit, installation, operator training, application development, Windows applications and many more.

1, 2, & 3 year Extended Warranty and Maintenance Agreement Care Kits are available (see listing of products under the "Related To This Product" box at the top of this page).

Support Services Care Kits

  • Scanner Mode Creation & Setup
  • Site and Power Certification
  • Complete Site Readiness Pkg
  • Site Inspection
  • Power Quality Audit
  • Microimager 30 Training
  • Microimager 70 Training
  • 990/IL70 Mode Creation/Setup
  • IMS Operator Training
  • IMS Application Develop Trng
  • IMS+Node Accred/Install/Trng
  • IMS+Node Expan Install/Trng
  • Capture Software Training
  • Capture Applic Design/Develop
  • DAW Site Accreditation
  • AWIS Training
  • DAW Site Accred/AWIS Trng
  • IRW w/AFC Install & Training
  • IRW s/IFC Install & Training
  • 1500/2500 Scanner Install/Trng
  • 3500/4500 Scanner Install/Trng
  • 500/5500 Scanner Training
  • 7500/7520 Scanner Training
  • 923/9500/9520 Scanner Training
  • DAW Pkg w/MV Scnr Training
  • DAW Pkg w/MVCS SW Trng
  • DAW Pkg w/HV Scnr Training
  • DAW Pkg w/HVCS SW Trng
  • Basic Windows Overview
  • Microfilm Applications

A KODAK Maintenance Agreement will help keep equipment running at peak performance while protecting your budget.

To order a Kodak Care Kit, contact:

1st Run Computer Services Inc..

(212) 779-0800

 

 

 

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